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91. Promises must be kept

One man’s sorrow is another man’s joy.

 Our customers are delighted with the ever-increasing bagging performance of our machines across the board. Most of our employees too, of course. However, there’s a small group of energetic men who’ve quite a struggle on their hands – the employees in the Test Lab, today’s HAVER & BOECKER Institute. When tests are carried out with the FFS, the filled bags need to be removed from the conveyor belt and packed onto a trolley. This not only calls for strong muscles and a certain degree of agility, but also – as performance increases – tremendous speed. At the beginning of the 2000s, these employees jokingly commented that such performance increases would have to come to an end, as “the effort was gradually becoming unmanageable”. The then Head of the Chemicals Division – who was delighted to promote the new machines to customers – naturally didn’t want to live with this restriction and referred to the spirit of innovation and the company’s vision of technological leadership. When he once sat together with his colleagues in a relaxed atmosphere after the FFS had exceeded 2,000 bags/h, he offered the following motivation: “If you manage to exceed 2,500 bags, I’ll haul the bags myself.” 

It didn’t take long for these words to catch up with him. The Research and Development team and Test Lab presented him with an FFS with this new performance brand. Without grumbling or cursing, the Division Manager was true to his word and got to work – at least as long as this was captured in the picture. 

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